Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2023 - 02:00 CEST
Scheduled
Dear Colleagues
Please be informed about the maintenance which will be conducted in Prague's Hagibor building. The technical Operation department will be conducting the Network upgrade which will take place on Sunday, September 3rd, 02:00 -03:00 a.m Prague time (Saturday 2nd, 20:00 - 21:00 p.m D.C ).
During the maintenance period, some functions of Pangea CMS may experience temporary disruptions (features such as file upload, login, external images Search & Attach, notifications, etc.). In some cases, logout incidents may occur during the maintenance period and users will need to log in again to continue their work.
Please be aware that during the time of the maintenance, all streaming services will not be available, which means that neither the automated streams set up through Scheduler, nor any Manual streams will be published to website or to social media.
We therefore recommend to save the work and log out of CMS. For those users that continue working in CMS during this time, we recommend to save their work regularly and often during the maintenance period to avoid losing their work.
If you have any questions, please contact Pangea Customer Care through Jira Service Desk or through our Customer Care line +420-2-2112-2800 (CZ) or +1-202-457-6929 (US) in case you encounter any emergency issues.
Please, also notify the rest of your team about this outage.